HealthPlaNET DMV 3.0
HealthPlaNET Classic
HealthPlaNET Admin Tools
Purple background with white text and illustrations of four young people lying or sitting on a white line, engaging in activities like reading, using a laptop, and holding a cup, with a central white box containing the text 'UPMC Health Plan Classic' and the smaller text 'UX Design, User Research, Prototyping, Development, User Testing' at the top.
A detailed journey map infographic titled 'Final Journey Map' showing the Workflow Look Up & Location, Service Extension, Verification, New Authorization Entry, and Close Case steps, with descriptions of each step, pain points, and notes for a research operations and pharmacy analyst at UPMC and Health Plan.